FAQs
Read Our Guide to Services 2026
Who Are We?
Who Do We Serve?
Where Are Services Provided?
The Center’s Facility:
1440 E. Empire Ave Benton Harbor, MI 49022
How Can I Access Services?
Do I Qualify To Join The Center?
- Referred by a contracting agency.
- Consent to receive services. It can be revoked (taken back) at any time.
- Safe in the community or will allow an employee to assist.
- Not harmful to self or others.
- Independent in personal care needs or will allow an employee to assist.
- Are Motivated, Reliable, and Dependable to participate in services.
What Special Training Do Employees Have?
What Will My Services Look Like At The Center?
Is Transportation Available For The Center Programs?
How Long Is The Program?
The Center supports person-centered planning and the individual’s right to choose services based on their needs, desires, and expected outcomes. The duration of services is determined on an individual basis and will be established during the person-centered planning process; however, you may choose to end your services at any time.
Are There Alternatives Or Other Options For Services?
If a person receiving The Center services needs or desires additional services, supports, or training that may not be available from the organization, The Center or the referring counselor may give the name of other providers offering that additional service or program.
What If I Become Ineligible For Services?
In the event that The Center determines an individual ineligible for its services, the person and their referring counselor will be notified in writing of the decision, reason, and alternative services will be suggested.